Last Updated: [Insert Date]

Welcome to Best Shoe Store (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website usshoeworldonline.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Customers

Best Shoe Store caters to fashion-conscious adults seeking quality footwear, including:

  • Men and women looking for stylish yet comfortable shoes
  • Parents shopping for children’s footwear (with special hygiene considerations)
  • Customers valuing classic styles (Oxfords, Loafers) alongside contemporary designs (Clogs, Boots)
  • International shoppers (excluding certain Asian countries and remote areas)

2. Website Use

2.1 User Responsibilities

  • You must provide accurate account and payment information
  • You agree not to misuse our website or attempt unauthorized access
  • You are responsible for maintaining the confidentiality of your account

2.2 Intellectual Property

All content on our website (logos, images, text) is our property or used with permission. You may not reproduce, distribute, or create derivative works without our express written consent.

3. Products & Services

3.1 Product Descriptions

We strive for accuracy in product descriptions and images, but slight variations may occur. Colors may appear differently depending on your monitor.

3.2 Product Availability

All items are subject to availability. We reserve the right to discontinue products without notice.

3.3 Hygiene-Sensitive Items

Important: For health and safety reasons, we cannot accept returns on:

  • Slippers
  • Children’s shoes removed from original packaging

4. Orders & Payments

4.1 Order Process

  • Orders are processed within 1-2 business days (excluding weekends/holidays)
  • You will receive an order confirmation email with details
  • We reserve the right to cancel orders for suspected fraud or pricing errors

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. You authorize us to charge the total amount to your selected payment method.

4.3 Pricing

All prices are in USD. We’re not responsible for foreign exchange rates or bank fees. Prices may change without notice, but changes won’t affect completed orders.

5. Shipping Policy

5.1 Shipping Options

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipment)
  • Free Shipping: Orders over $50 via EMS (15-25 business days after shipment)

Delivery times are estimates and may vary due to customs processing.

5.2 Shipping Restrictions

We ship worldwide except to certain Asian countries and remote areas. You are responsible for any import duties or taxes.

6. Returns & Exchanges

6.1 Return Policy

  • 15-day return window from delivery date
  • Items must be unworn, undamaged, and in original packaging with tags
  • Proof of purchase required

6.2 Return Process

  1. Email [email protected] with your request
  2. Wait for return authorization (1-2 business days)
  3. Ship items to: Best Shoe Store Returns, 1762 Ersel Street, Dallas, TX 75209 USA

6.3 Refunds

  • Processed within 3-5 business days after we receive your return
  • Issued to original payment method
  • Return shipping costs are customer’s responsibility (unless our error)

6.4 International Returns

International customers:

  • Responsible for return shipping costs
  • Must mark packages as “Returned Goods” to avoid customs charges
  • Recommended to use trackable shipping

7. Damaged or Defective Items

Contact us immediately at [email protected] with photos of the issue. We’ll arrange free return and replacement.

8. Limitation of Liability

Best Shoe Store shall not be liable for:

  • Delays beyond our reasonable control (natural disasters, customs delays, etc.)
  • Incorrect care or use of products
  • Indirect, incidental, or consequential damages

Our maximum liability is limited to the purchase price of the product in question.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

10. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

11. Contact Us

For questions about these Terms:

  • Email: [email protected]
  • Phone: +1 (214) 902-0912 (Monday-Friday, 9am-5pm CST)
  • Mail: Best Shoe Store, 1762 Ersel Street, Dallas, TX 75209 USA